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Trust

How we handle your data

Data lives inside your perimeter. Sensitive data never trains. Everything goes into an audit log compliance reads without asking us. And what we don’t have yet, we say with a date.

01 · Where it lives

On your hardware, on a segmented network with no internet egress

Sensitive or confidentialhealth, biometrics, credit, trade secrets
Always inside the perimeterconsulted at answer time; never trains
Internal, not sensitivemanuals, policies, catalogs
Inside by defaultenterprise cloud only if compliance approves
Public or creativebrand manual, published pieces
Commercial models to builda model in your company to operate

Who decides: the Assessment’s final report, signed by your Legal team. With the hardware on your site, nothing leaves your perimeter or the country.

02 · What goes into training

No end-customer data. Ever.

Goes in

Approved answers with masked personal data, product documents and policies, the brand manual, images with rights and examples written by your experts.

Never goes in

Individual files; identifiable health, biometric or financial data; anything you would not want reproduced word for word. It is consulted at answer time, with permissions and a record.

Documents with masked fields go into the model; credentials and IDs go to a locked cabinet
03 · Who has access and what is logged

Named people, two-factor authentication, recorded sessions, a complete audit log

1

Access

Only the people named in the responsibility matrix, through a jump server approved by your security team, with two-factor authentication and a recorded session. Any subcontractor is declared in the data processing agreement.

2

Audit log

Every question, every document consulted, every answer and every action, with user and version. Compliance has access without intermediaries. Minimum retention of six months.

3

Confidentiality

Confidentiality covers every person and survives the end of the service, as Mexico’s data protection law requires and, in insurance, the Insurance and Surety Institutions Law.

4

Exit

The model weights, its adapters, the tests and the audit log are yours and are exported at no cost in a standard format. Certified deletion. The exit plan is tested every year.

04 · Real status

Certifications and insurance, with a date

What does not exist yet is stated with its plan. It is never left out.

×

ISO 27001, SOC 2, ISO 42001

Not certified as of November 2, 2026. We don’t claim it. With your own hardware, the system runs under your own security controls, and we deliver the documents an auditor of those standards would ask for.

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Insurance and legal entity

Professional liability and cyber insurance being contracted; legal entity being incorporated as of November 2, 2026. This is updated here before every meeting with procurement.

The data on this site

The Discovery form asks for name, company, title, email and industry, and is used only to answer the request. It is not shared and does not go into any model. Visit measurement is anonymous and only runs if you accept it.

Privacy notice

05 · Frequently asked questions

What the data protection officer asks

What data leaves my perimeter when I use private AI?

None, when the model runs on your hardware inside a segmented network with no internet egress. Sensitive and confidential data is processed inside the perimeter, without exception. Internal, non-sensitive data may use an enterprise cloud with zero retention only if compliance approves. Public data stays free.

The full answer, with sources

Do you use our customers’ data to train the model?

No. No end-customer data goes into training. The model learns voice, format and craft from approved, masked answers, product documents and examples written by your experts. Sensitive data is consulted at answer time, with the user’s permissions and a record of every access.

The full answer, with sources

Who owns the trained model and what it produces?

You do. The model weights, its identity adapters, the tests and the audit log belong to the client and are exported at no cost in a standard format. The base model keeps its open license. Work generated solely by a machine has no copyright; your brand is protected by trademark registration and every piece goes through your approval queue.

The full answer, with sources

What happens if the AI vendor disappears or defaults?

With the hardware on your site, you already have everything in your company: hardware, model weights, knowledge base, audit log and manuals. The exit plan sets format, deadlines, transition and certified deletion, and it is tested every year. When the hardware is ours, optional escrow of models and code with a third party is available.

The full answer, with sources

06 · Next step

Discovery sessions, no commitment

With technology, compliance and two process owners. Includes an offline demonstration prepared for your sector, without using your company’s data.

1

Inventory and obligations

Data in four levels and a first review of what your sector requires.

2

Three candidate use cases

And the Assessment proposal. The Discovery is credited against the Assessment.

3

Founding clients program

Three seats, with an explicit discount in exchange for a publishable case and a reference.

Terms

Discovery and evidence pilot at no cost, Assessment at a discount, in exchange for a publishable case, a reference and feedback. Continuous operation is always paid at list price.