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AI in auto finance in Mexico: the use case to start with and the one to defer

An assistant for the dealer network and after-sales with the brand’s identity; a first contact for preventive collections that informs and schedules, without negotiating.

CNBV, Condusef, Mexico’s 2025 data protection law and, if the parent is European, the EU AI Act

Illustration for Auto finance
01 · The use case to start with and the one to defer

High value, available data, no decisions about people

Use case to start with

An assistant for the dealer network and after-sales with the brand’s identity (catalog, policies, procedures) and a first contact for preventive collections that informs and schedules. It never negotiates or decides.

Use case to defer

Credit scoring and lending decisions.

What is already happening in the sector

Captive finance companies granted 79% of auto loans in Mexico in 2025, with 1,105,326 vehicles financed (AMDA). The parent company’s AI policies set the rules, and delinquency is rising.

02 · Data, regulator and decision

What the committee will review

D

Data the first use case touches

Catalog, policies and procedures; masked contact data.

R

Regulator and obligation

Captives are regulated non-bank lenders or regulated entities: CNBV third-party rules and Condusef apply. For subsidiaries of European groups, credit scoring is high risk under the EU AI Act from December 2, 2027.

Q

Who decides the purchase

Head of risk or operations at the captive, with global corporate technology and compliance.

E

Deployment option

A, with the architecture documented for the parent company’s approval.

The three deployment options

03 · Frequently asked questions

What auto finance leaders ask

How does an AI project get approved when the parent company decides?

With the evidence file the parent already knows: impact assessment, model card per version, audit log and exit plan, mapped to the frameworks it uses (NIST, ISO 42001, EU AI Act). The perimeter answers the data sovereignty question before it is asked.

Other industries: Insurance · Financial services · Telecom and media · Fintech and payments

04 · Next step

Discovery sessions, no commitment

With technology, compliance and two process owners. Includes an offline demonstration prepared for your sector, without using your company’s data.

1

Inventory and obligations

Data in four levels and a first review of what your sector requires.

2

Three candidate use cases

And the Assessment proposal. The Discovery is credited against the Assessment.

3

Founding clients program

Three seats, with an explicit discount in exchange for a publishable case and a reference.

Terms

Discovery and evidence pilot at no cost, Assessment at a discount, in exchange for a publishable case, a reference and feedback. Continuous operation is always paid at list price.